If you are in North America, you need this page - ECHO USA & Canada Warranty Details
If you are in Europe, you need this page - ECHO Europe Warranty Details
New Zealand & Australia ECHO Fly Rod Warranty and Service Policy
All ECHO rods are covered by our policy over the natural life of the product for the original owner at the discretion of ECHO Fly Fishing - New Zealand & Australia. Rods that are determined to be damaged by abuse or neglect, either by physical or environmental factors (excessive wear and tear beyond normal use, saltwater corrosion, mold damage, damage from vehicles, etc) are not covered by our warranty policy.
If your rod breaks during normal fishing use, we will repair or replace your rod for a warranty admin fee while the rod is a currently produced model and repairable. If your rod is a discontinued model and/or is not repairable, you will be offered a current equivalent replacement model at a generous discount.
ECHO Fly Fishing - New Zealand & Australia reserves the right to update and change this policy at any time. We understand that every situation is unique and strive to stand by our products and guarantee quality, performance and reliability. Accidents happen, and we want you to have options to get back on the water. Quality control and manufacturing inconsistencies also happen, though rarely, and we want to make sure we do everything in our power to get them corrected.Should the store you purchased it from not be able to help you then please contact ECHO Fly Fishing - New Zealand & Australia via firstname.lastname@example.org who will be able to assist.
ECHO Fly Reel Warranty and Service Policy
All ECHO fly reels have a 12 month warranty from date of purchase. This covers any failure due to faulty materials or workmanship, providing it has been given reasonable care and use. This warranty does not cover normal wear and tear, loss, accidental damage or damage due to misuse or continued exposure to saltwater.
For more information contact Echo Fly Fishing - Australia & New Zealand at email@example.com
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